Terms & Conditions of CD Express

Welcome to CD Express. By using our services, you agree to abide by the terms and conditions outlined below. Please read them carefully.

1. General Terms

• CD Express operates as a courier service provider, offering delivery and logistics solutions.
• By availing of our services, you accept these terms and any updates we may implement.

2. Services Provided

• Parcel delivery, e-commerce logistics, and warehousing services.
• Delivery times are estimates and subject to delays caused by unforeseen circumstances.

3. User Responsibilities

• Ensure accurate and complete address details for delivery.
• Refrain from shipping prohibited items such as hazardous materials, illegal goods, or items restricted by law.

4. Payment and Charges

• Payment must be made as per the agreed rates. Additional fees may apply for services like same-day delivery or extra weight.
• Cash-on-delivery (COD) payments are subject to a handling fee.

5. Liability

• CD Express is not liable for delays caused by weather, natural disasters, or other external factors beyond our control.
• Our liability for lost or damaged items is limited to the declared value or compensation policy outlined at the time of booking.

6. Cancellations and Refunds

• Requests for cancellation must be made before shipment is dispatched. Refunds are processed per our refund policy.

7. Privacy

Your personal information is protected as outlined in our Privacy Policy.

8. Dispute Resolution

• Any disputes arising from our services shall be resolved amicably. If unresolved, the matter will be settled per local laws.

9. Policy Changes

CD Express reserves the right to modify these terms at any time. Updates will be published on our website.

Contact Us

For any inquiries regarding our Terms & Conditions, please contact us:
Email: info@cdexpress.com
Phone: +880-1911706263

By using CD Express services, you agree to these Terms & Conditions.